Terms and Conditions

Welcome to ONE JLT TRAVEL!

These Terms and Conditions ("Terms") govern your use of our website, services, and any transactions conducted through us. By using our website or booking travel services with us, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

Cookies:

The website uses cookies to help personalize your online experience. By accessing ONE JLT TRAVEL, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

1. General Terms

1.1. By accessing our website, you confirm that you are at least 18 years old or have the legal capacity to enter into binding agreements.
1.2. These Terms apply to all visitors, users, and customers of One JLT Travel.
1.3. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website or services constitutes acceptance of these changes.

2. Services Offered

2.1. One JLT Travel provides travel booking services, including exclusive deals on business and first-class airfare.
2.2. We act as an intermediary between you and travel suppliers (e.g., airlines, hotels, etc.). All bookings are subject to the terms and conditions of the respective suppliers.

3. Booking and Payment

3.1. By making a booking, you agree to provide accurate and complete information.
3.2. All bookings require full payment or a deposit as specified at the time of booking.
3.3. Payment methods accepted include credit cards, bank transfers, and other options specified on our website.
3.4. Prices are subject to availability and may vary until confirmed.

4. Cancellations and Refunds

4.1. Cancellation policies vary depending on the airline or travel supplier. Please review their terms before booking.
4.2. Any refunds processed are subject to administrative fees and may take up to 30 business days.
4.3. One JLT Travel is not responsible for cancellations or changes made by airlines or other travel suppliers.

5. Limitation of Liability

5.1. One JLT Travel acts only as a booking agent. We are not liable for any delays, cancellations, or disruptions caused by airlines, hotels, or other suppliers.
5.2. We do not guarantee the accuracy or reliability of third-party content on our website.
5.3. To the fullest extent permitted by law, One JLT Travel shall not be held liable for indirect, incidental, or consequential damages arising from the use of our services.

6. User Responsibilities

6.1. You agree to use our website and services only for lawful purposes.
6.2. You are responsible for ensuring your passport, visas, and travel documents are valid for your trip.
6.3. You acknowledge that international travel may involve health and safety risks, which you assume responsibility for managing.

7. Intellectual Property

7.1. All content on this website, including text, images, logos, and design, is the property of One JLT Travel and is protected by copyright and intellectual property laws.
7.2. You may not copy, reproduce, or distribute any content without prior written consent.

8. Privacy Policy

8.1. Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
8.2. By using our services, you consent to the collection and use of your data as outlined in the Privacy Policy.

9. Governing Law

9.1. These Terms are governed by the laws of the United Arab Emirates.
9.2. Any disputes arising under these Terms shall be resolved exclusively in the courts of the UAE.

10. Contact Us

If you have any questions about these Terms, please contact us at:
📧 Email: info@onejlttravel.com
📞 WhatsApp: +971 56 558 6361